Source
Various methods of sending user events to CustomerGlu for completion of activity based campaigns
Last updated
Various methods of sending user events to CustomerGlu for completion of activity based campaigns
Last updated
The following API can be used to send user events directly from your server
POST https://events.customerglu.com/server/v4
Sending events using server side integration
| Name | Type | Description |
|---|---|---|
| Name | Type | Description |
|---|---|---|
To guarantee quick response times, request validations are done at a later stage in the pipeline.
Please ensure that all the required fields (marked with '*') are present in the request payload. Failure to do the same might result in the events not being processed inspite of a success response.
To send events from segment, set up a webhook for your destination.
Create a new Destination of type "Webhook"
Configure Webhook (Actions)
Select the source of data to be sent to CustomerGlu
Set up a name for the webhook
Add mapping to the Webhook
Select which events to Forward to CustomerGlu
Choose only the events which are required for Segmentation and completion of Activities in CustomerGlu campaigns.
Load test event from source
Configure the webhook request mapping
Add the webhook endpoint
Select batch size as 1
Add your API Key in the headers with the key name "X-API-KEY"
Save the webhook
POST https://events.customerglu.com/segment/v4
In order to start sending events from MoEngage to CustomerGlu, MoEngage streams can be used. MoEngage documentation
POST https://stream.customerglu.com/v3/moengage
You can set up a webhook on Amplitude to forward specific user events to CustomerGlu.
Headers
Login to your Amplitude account and navigate to Data.
Navigate to Destinations and click on Add Destination
Search for Webhook and click on Webhook.
Please provide a relevant Sync Name.
Log in to CustomerGlu, click on the Dev Console.
Click on Amplitude Integration.
Here you will find your Webhook URL and headers.
Enter your Webhook URL and headers, then click on Test Connection.
Click on Send Test Events and you will see a confirmation message. Then click on Finish and save your destination.
You can set up a webhook on CleverTap to forward specific user events to CustomerGlu.
Configure CustomerGlu Endpoint as a Webhook on Clevertap
POST https://events.customerglu.com/clevertap/v4
Create a new Webhook Campaign
Select "Live Behavior" as the qualification Criteria
Select the already configured CustomerGlu Webhook Endpoint
Select the events that need to be passed to CustomerGlu
Configure the event names and properties that CustomerGlu will receive and expect for any segmentation/campaign related settings. Liquid Tags can be used for configuring the values.
Note: Please make sure that the resultant payload can be parsed as a valid JSON.
Configure CustomerGlu Endpoint as a Webhook on Webengage
Webengage allows setting up a webhook url, and forwards all the events to the same. The following url can be set up as the Webhook endpoint on your Webengage Dashboard.
POST https://events.customerglu.com/webengage/v4
In order to enable webhooks from Webengage, the following inputs from your WebEngage Dashboard need to be added in the Integrations Page of CustomerGlu dashboard:
Check out docs for getting the required credentials
MD5 Hex of <Your_Webengage_License_Code>:<Your_Webhook_Secret_Key> can be generated here
| Name | Type | Description |
|---|---|---|
| Name | Type | Description |
|---|---|---|
| Name | Type | Description |
|---|---|---|
| Name | Type | Description |
|---|---|---|
X-API-KEY*
string
<Write- Key provided by the CustomerGlu>
Content-type*
string
application/json
event_id*
string
Unique identifier for the event
event_properties*
object
Key-value pair of event properties (send empty object in case of no properties)
event_name*
string
Name of the event
timestamp*
string
ISO Format Timestamp for the event (UTC is recommended)
user_id*
string
UserId of the user, registered with CG, performing the activity
X-API-KEY*
String
WriteKey provided by customerGlu
X-API-KEY*
String
WriteKey provided by customerGlu
X-API-KEY*
String
WriteKey provided by customerGlu
X-API-KEY*
String
WriteKey provided by customerGlu
Name
Description
licenseCode
Your WebEngage account license code
Secret
MD5 Hex of the combination of your WebEngage license code and the Webhook Secret Key separated by :
