Source
Various methods of sending user events to CustomerGlu for completion of activity based campaigns
Sending Events directly from Server
The following API can be used to send user events directly from your server
Sending events from server to server
POST https://events.customerglu.com/server/v4
Sending events using server side integration
Headers
| Name | Type | Description |
|---|---|---|
X-API-KEY* | string | <Write- Key provided by the CustomerGlu> |
Content-type* | string | application/json |
Request Body
| Name | Type | Description |
|---|---|---|
event_id* | string | Unique identifier for the event |
event_properties* | object | Key-value pair of event properties (send empty object in case of no properties) |
event_name* | string | Name of the event |
timestamp* | string | ISO Format Timestamp for the event (UTC is recommended) |
user_id* | string | UserId of the user, registered with CG, performing the activity |
To guarantee quick response times, request validations are done at a later stage in the pipeline.
Please ensure that all the required fields (marked with '*') are present in the request payload. Failure to do the same might result in the events not being processed inspite of a success response.
Segment
To send events from segment, set up a webhook for your destination.
Create a new Destination of type "Webhook"
Configure Webhook (Actions)
Select the source of data to be sent to CustomerGlu
Set up a name for the webhook
Add mapping to the Webhook
Select which events to Forward to CustomerGlu
Choose only the events which are required for Segmentation and completion of Activities in CustomerGlu campaigns.
Add test event
Load test event from source
Configure the webhook request mapping
Add the webhook endpoint
Select batch size as 1
Add your API Key in the headers with the key name "X-API-KEY"
Save the webhook
Sending events from moengage
POST https://events.customerglu.com/segment/v4
Headers
| Name | Type | Description |
|---|---|---|
X-API-KEY* | String | WriteKey provided by customerGlu |
Moengage
In order to start sending events from MoEngage to CustomerGlu, MoEngage streams can be used. MoEngage documentation
Sending events from moengage
POST https://stream.customerglu.com/v3/moengage
Headers
| Name | Type | Description |
|---|---|---|
X-API-KEY* | String | WriteKey provided by customerGlu |
Amplitude
You can set up a webhook on Amplitude to forward specific user events to CustomerGlu.
Sending Events from Amplitude
POST https://events.customerglu.com/amplitude/v4
Headers
| Name | Type | Description |
|---|---|---|
X-API-KEY* | String | WriteKey provided by customerGlu |
Set Up and Activate Your Webhook Integration
Login to your Amplitude account and navigate to Data.
Navigate to Destinations and click on Add Destination
Search for Webhook and click on Webhook.
Please provide a relevant Sync Name.
Log in to CustomerGlu, click on the Dev Console.
Click on Amplitude Integration.
Here you will find your Webhook URL and headers.
Enter your Webhook URL and headers, then click on Test Connection.
Click on Send Test Events and you will see a confirmation message. Then click on Finish and save your destination.
CleverTap
You can set up a webhook on CleverTap to forward specific user events to CustomerGlu.
Configure CustomerGlu Endpoint as a Webhook on Clevertap
Sending events from clevertap
POST https://events.customerglu.com/clevertap/v4
Headers
| Name | Type | Description |
|---|---|---|
X-API-KEY* | String | WriteKey provided by customerGlu |
Create and Launch a Webhook Campaign
Create a new Webhook Campaign
Select "Live Behavior" as the qualification Criteria
Select the already configured CustomerGlu Webhook Endpoint
Select the events that need to be passed to CustomerGlu
Configure the event names and properties that CustomerGlu will receive and expect for any segmentation/campaign related settings. Liquid Tags can be used for configuring the values.
Note: Please make sure that the resultant payload can be parsed as a valid JSON.
Webengage
Configure CustomerGlu Endpoint as a Webhook on Webengage
Webengage allows setting up a webhook url, and forwards all the events to the same. The following url can be set up as the Webhook endpoint on your Webengage Dashboard.
Sending events from webengage
POST https://events.customerglu.com/webengage/v4
In order to enable webhooks from Webengage, the following inputs from your WebEngage Dashboard need to be added in the Integrations Page of CustomerGlu dashboard:
Name | Description |
licenseCode | Your WebEngage account license code |
Secret | MD5 Hex of the combination of your WebEngage license code and the Webhook Secret Key separated by |
Check out docs for getting the required credentials
MD5 Hex of <Your_Webengage_License_Code>:<Your_Webhook_Secret_Key> can be generated here
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