Source

Various methods of sending user events to CustomerGlu for completion of activity based campaigns

Sending Events directly from Server

The following API can be used to send user events directly from your server

Sending events from server to server

POST https://events.customerglu.com/server/v4

Sending events using server side integration

Headers

Name
Type
Description

X-API-KEY*

string

<Write- Key provided by the CustomerGlu>

Content-type*

string

application/json

Request Body

Name
Type
Description

event_id*

string

Unique identifier for the event

event_properties*

object

Key-value pair of event properties (send empty object in case of no properties)

event_name*

string

Name of the event

timestamp*

string

ISO Format Timestamp for the event (UTC is recommended)

user_id*

string

UserId of the user, registered with CG, performing the activity

To guarantee quick response times, request validations are done at a later stage in the pipeline.

Please ensure that all the required fields (marked with '*') are present in the request payload. Failure to do the same might result in the events not being processed inspite of a success response.

Segment

To send events from segment, set up a webhook for your destination.

Create a new Destination of type "Webhook"

Configure Webhook (Actions)

Select the source of data to be sent to CustomerGlu

Set up a name for the webhook

Add mapping to the Webhook

Select which events to Forward to CustomerGlu

Choose only the events which are required for Segmentation and completion of Activities in CustomerGlu campaigns.

Add test event

Load test event from source

Configure the webhook request mapping

  • Add the webhook endpoint

  • Select batch size as 1

  • Add your API Key in the headers with the key name "X-API-KEY"

  • Save the webhook

Sending events from moengage

POST https://events.customerglu.com/segment/v4

Headers

Name
Type
Description

X-API-KEY*

String

WriteKey provided by customerGlu

Moengage

In order to start sending events from MoEngage to CustomerGlu, MoEngage streams can be used. MoEngage documentation

Sending events from moengage

POST https://stream.customerglu.com/v3/moengage

Headers

Name
Type
Description

X-API-KEY*

String

WriteKey provided by customerGlu

Amplitude

You can set up a webhook on Amplitude to forward specific user events to CustomerGlu.

Check out docs

Sending Events from Amplitude

Headers

Name
Type
Description

X-API-KEY*

String

WriteKey provided by customerGlu

Set Up and Activate Your Webhook Integration

  1. Login to your Amplitude account and navigate to Data.

  1. Navigate to Destinations and click on Add Destination

  1. Search for Webhook and click on Webhook.

  1. Please provide a relevant Sync Name.

  1. Log in to CustomerGlu, click on the Dev Console.

  1. Click on Amplitude Integration.

  1. Here you will find your Webhook URL and headers.

  1. Enter your Webhook URL and headers, then click on Test Connection.

  1. Click on Send Test Events and you will see a confirmation message. Then click on Finish and save your destination.

CleverTap

You can set up a webhook on CleverTap to forward specific user events to CustomerGlu.

Configure CustomerGlu Endpoint as a Webhook on Clevertap

Check out docs

Sending events from clevertap

POST https://events.customerglu.com/clevertap/v4

Headers

Name
Type
Description

X-API-KEY*

String

WriteKey provided by customerGlu

Create and Launch a Webhook Campaign

Check out Docs

  1. Create a new Webhook Campaign

  1. Select "Live Behavior" as the qualification Criteria

  1. Select the already configured CustomerGlu Webhook Endpoint

  1. Select the events that need to be passed to CustomerGlu

  1. Configure the event names and properties that CustomerGlu will receive and expect for any segmentation/campaign related settings. Liquid Tags can be used for configuring the values.

Note: Please make sure that the resultant payload can be parsed as a valid JSON.

Webengage

Configure CustomerGlu Endpoint as a Webhook on Webengage

Webengage allows setting up a webhook url, and forwards all the events to the same. The following url can be set up as the Webhook endpoint on your Webengage Dashboard.

Check out Docs

Sending events from webengage

POST https://events.customerglu.com/webengage/v4

In order to enable webhooks from Webengage, the following inputs from your WebEngage Dashboard need to be added in the Integrations Page of CustomerGlu dashboard:

Name

Description

licenseCode

Your WebEngage account license code

Secret

MD5 Hex of the combination of your WebEngage license code and the Webhook Secret Key separated by :

Check out docs for getting the required credentials

MD5 Hex of <Your_Webengage_License_Code>:<Your_Webhook_Secret_Key> can be generated here

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