Receive User Events from CustomerGlu

You can set up Outbound Integrations (CG->Your Source) to receive analytics events in real-time.

CustomerGlu can forward all Analytics Events to various sources:

Analytics Webhook

Set up an analytics webhook with CustomerGlu to start receiving analytics events on the same.

Segment

CG can directly forward analytics events to your segment dashboard. Share the writeKey and Data processing region of your workspace to set outbound event integration.

Go to Connections->Sources->Add an HTTP API Source

Give the source a Name and Copy the Write Key to be shared with CustomerGlu

The Test Step Can be skipped

Also share the Data processing region of your Workspace with CG. It can be:

  • Oregon (Default) — api.segment.io

  • Dublin — events.eu1.segmentapis.com/

Segment Documentation

MoEngage

CG can directly forward analytics events to your segment dashboard. The following inputs from your MoEngage Dashboard can be shared in the Integration Page of CustomerGlu dashboard:

CleverTap

CustomerGlu can directly forward analytics events to your CleverTap dashboard. The following inputs from your CleverTap Dashboard can be shared in the Integration Page of CustomerGlu dashboard:

  • Account ID

  • Region

  • Passcode

Check CleverTap documentation on how to find these credentials

WebEngage

CustomerGlu can directly forward analytics events to your WebEngage dashboard. The following inputs from your WebEngage Dashboard can be shared in the Integration Page of CustomerGlu dashboard:

  • API Key

  • Web License Code

Check WebEngage documentation on how to find these credentials

Google Sheets

Google sheets can be linked to CustomerGlu campaigns to sync real-time reward, survey data to the sheets.

  • Connect your Google Account and allow the required permissions

  • Link a Sheet to a running campaign from the Reports page

  • Create a new sheet or link an existing sheet by pasting the url

  • Real-time Campaign data is synced with the sheet

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